The scammers may ask you to download a file, usually a Microsoft Word or Excel file, enter your information into the file, and send that file back to them to cancel the order. They want that information so they can actually charge your credit card, steal money from your bank account, or use your identity to open other accounts. If you protest, they'll insist they only need that information to confirm your identity.ĭon't be fooled. They'll want your name, address, phone number, and very likely your credit card or banking information.
They'll claim it's for the purposes of canceling the fake order. Either way, the ultimate goal of the scammers is to get you to give them some personal information. In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Where they get you is when you try to cancel the fake order. Operators are standing by.to steal your information Then it casually offers instructions on how you can cancel the order if you want to. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the product or service. Of course, you never ordered whatever product or service it's confirming. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order.
A popular tactic of criminals is the 'fake order' scam.